Self-Control Time & Budget Limits Child Protection Professional Help

Rm99 Responsible Gaming

Our commitment to safe and responsible gambling helps you enjoy entertainment without unwanted risks.

A Strong Commitment to Responsible Gaming

Rm99 is committed to providing a safe gaming environment that respects its players and promotes healthy gambling practices. We continually monitor and improve our self-control features to protect players from the risks of excessive losses.

We believe entertainment should be enjoyed without compromising your mental, physical, or financial wellbeing. That's why we provide resources and support to help you make the best decisions.

Signs of At-Risk Behaviour

Watch out for these warning signs of problem gambling:

  • Drastically increasing bet sizes to chase losses.
  • A frequent urge to gamble regardless of the time or situation.
  • Neglecting personal or financial responsibilities due to gambling.
  • Being dishonest about gambling habits or hiding losses from family.
  • Experiencing stress, anxiety, or depression related to gambling.

If you or someone you know shows these signs, it's important to seek help right away.

Tips for Setting Time & Budget Limits

To practise responsible gaming, we recommend setting spending and time limits before you start playing. This helps manage risk and prevent financial strain.

Limits can be set per session, daily, weekly, or monthly — based on your individual needs and circumstances.

On the rm99 platform, you can use our self-control tools to set deposit and playtime limits easily and flexibly.

Self-Control Tools at rm99

Deposit Limit

Set a maximum deposit amount to control your spending and help avoid losing more than you can afford.

Break & Cooling-Off

Take a short break from gambling to reassess your activity and build healthier self-control habits.

Self-Exclusion

You can restrict your access to the platform for a set period to avoid temptation and protect your emotional wellbeing.

Minor Protection

Rm99 does not permit anyone under the age of 18 to create an account or use our platform. We have a strict age verification system in place to ensure compliance with Malaysian law.

We urge parents and guardians to monitor their children's online activity and use available parental control tools to prevent unauthorised access.

Maintain a Balanced Lifestyle

We encourage all players to maintain a healthy balance between entertainment and daily responsibilities. Gaming should be a fun recreational activity — not a source of stress or financial burden.

If you feel that gambling is affecting your daily life, we strongly encourage you to seek professional help first. Support organisations and helplines in Malaysia are available to provide confidential and professional advice and emotional support.

Play Smart with rm99

Make full use of all our self-control tools and reach out to our support team whenever you need help.

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