About Us — rm99 Malaysia Online Entertainment Platform
Rm99 is an online entertainment platform built specifically for Malaysian users. On this page, you can learn more about who we are, what we offer, and why so many local users trust rm99 as their go-to digital entertainment choice.
Who We Are & Where We Started
Rm99 is an online entertainment platform built with one clear purpose — to deliver a high-quality gaming experience that's accessible to users across Malaysia. We understand local tastes, mobile usage habits, and the need for a platform you can trust for digital financial transactions.
Since day one, rm99 has built its operations around three core pillars: accessibility, platform speed, and user data security. We operate entirely online — no physical premises required. Everything can be done right from your phone.
The name rm99 reflects our commitment to delivering premium value and experience that every Malaysian user can enjoy, wherever they are.
Rm99’s Mission & Vision
To provide a safe, responsive, and easy-to-use online entertainment platform for every Malaysian user — regardless of location, device, or digital experience level. We want every user to feel comfortable, valued, and in control while using rm99.
To be Malaysia's top digital entertainment platform of choice — known for the quality of its user experience, breadth of content, and an unwavering commitment to safety and transparency in everything we do.
What rm99 Has to Offer
One platform, multiple entertainment categories — all tailored for Malaysian users.
A wide slots collection across multiple themes — including local-inspired designs, progressive slots, and classic slots. Every title is optimised for mobile screens with responsive controls and fast load times.
Your shot at life-changing wins through progressive jackpots that keep growing. rm99 offers a range of jackpot formats suited to both casual players and seasoned veterans.
Baccarat, roulette, and other live games with real human dealers via high-quality video stream. An authentic casino experience from the comfort of your own home.
Coverage spans Malaysia's most-followed sports, including badminton, football, cricket, and virtual sports. Users can view odds and follow match updates without leaving the rm99 platform.
The rm99 interface is fully responsive for both Android and iOS — no app download needed. All games run smoothly on a standard 4G connection, which covers most of Malaysia.
The entire rm99 platform is available in Bahasa Melayu, making it easier for local users to navigate, understand game rules, and make decisions with confidence.
Security & User Experience Are Our Priority
At rm99, security isn't a bolt-on feature — it's the foundation of every design decision we make. All financial transactions and user account data are protected with SSL encryption that meets current industry standards.
Our gaming system uses certified RNG (Random Number Generator) technology to ensure every spin and game outcome is fully random and fair. No manipulation, no favouritism — every player gets an equal shot.
We also provide account management tools that allow users to set personal limits and manage their own gaming activity. More details on our approach can be found in the Responsible Gaming.
Customer Support Ready to Help
Rm99 understands that users sometimes need a hand — whether it's about deposits, withdrawals, how to play, or technical issues. Our support team is ready to assist Malaysian users through easy-to-reach channels.
Before reaching out to our support team, we encourage users to visit the FAQ first, as most common questions are already answered in detail there. It's usually the fastest way to get what you need.
For more specific enquiries, you can reach us by email at [email protected]. Our team aims to respond to all queries within a reasonable timeframe and provide clear, practical solutions.
Rm99 also provides user guides in Bahasa Melayu to help new users understand how to register, make their first deposit, and start playing with confidence.
Transparent Information for Users
Rm99 believes users deserve full transparency about the platform they use. We make our policy documents accessible to anyone via the links below.
Platform terms of use
How your data is protected
Responsible gaming guide
Answers to common questions
Ready to Join rm99?
Register for a free account today and get full access to all popular games, jackpots, Live Casino, and your favourite sports — straight from your smartphone.